Terms of Service

THESE TERMS CONTAIN IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ THESE MEDIEVAL TIMES TERMS CAREFULLY. ADDITIONAL TERMS MAY APPLY TO YOUR ATTENDANCE AT A MEDIEVAL TIMES CASTLE OR PARTICIPATION IN ANY EVENT.

1. Applicability. These General Terms and Conditions of Service (“Terms”) apply to the websites owned, operated, and maintained by or on behalf of Medieval Times USA, Inc. and its affiliates (collectively, “Medieval Times” or “we” or “us”) and the goods (including admission tickets), content, services data, software, and tools accessed or sold through Medieval Times’s websites (the “Sites”), at Medieval Times events, or at Medieval Times’s physical locations (collectively the “Services”). In the event of a conflict between these Medieval Times Terms and any signed contract between you and Medieval Times, or its affiliates, the signed contract shall control to the extent of such conflict.

THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS (SEE THE SECTION ENTITLED “DISPUTE RESOLUTION – ARBITRATION AND CLASS ACTION WAIVER” BELOW). 

BY USING THE MEDIEVAL TIMES SITES, PLACING AN ORDER FOR MEDIEVAL TIMES TICKETS OR OTHER GOODS OR SERVICES, YOU ACCEPT AND ARE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. YOU MAY NOT ORDER OR OBTAIN GOODS OR SERVICES FROM MEDIEVAL TIMES IF YOU (A) DO NOT AGREE TO THESE MEDIEVAL TIMES TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH MEDIEVAL TIMES, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS SITE OR ANY OF THIS SITE’S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.

2. Dispute Resolution – Arbitration Agreement and Class Action Waiver 
   • Binding Arbitration: To the fullest extent permitted by applicable law and except for small claims, you and Medieval Times agree to resolve any claims, demands, disagreements, or disputes between us whether based in contract, tort, statute or otherwise arising from or related to these Terms or our relationship, including advertising and other communications between you and Medieval Times, Medieval Times’ Goods or Services except disputes relating to the ownership or enforcement of intellectual property rights, (a “Dispute”) by binding arbitration, unless you and we agree otherwise. Disputes subject to arbitration pursuant to this agreement include, but are not limited to, any dispute, action, or other controversy, whether based on past, present, or future events, between you and us concerning Medieval Times events, attendance at our castles, or this Agreement.  YOU AND WE UNDERSTAND THAT WE ARE BOTH WAIVING OUR RIGHTS TO GO TO COURT (OTHER THAN SMALL CLAIMS COURT, AS PROVIDED BELOW), TO PRESENT OUR CLAIMS TO A JURY AND TO HAVE CLAIMS RESOLVED BY A JURY TRIAL, AND ALSO THAT JUDICIAL APPEAL RIGHTS, IF ANY, ARE MORE LIMITED IN ARBITRATION THAN THEY WOULD BE IN COURT.
   • Confidentiality. Unless otherwise prohibited by federal or state law or regulation, any arbitration, and any award issued in an arbitration, shall be kept confidential, except to the extent necessary to seek court intervention (such as to enforce an award).
   • Initial Dispute Resolution Requirement.Most disputes can be resolved without resort to arbitration or small claims court. For any Dispute, you and we agree that before taking any formal action to initiate arbitration or a small claims suit we will contact the other in an attempt to resolve the Dispute. You will contact us at corpinfo@medievaltimes.com, 5020 Riverside Drive, Suite 400 Irving, TX 75039 provide a brief, written description of the Dispute and your contact information. We will contact you at your contact information on file with Medieval Times. You and Medieval Times will attempt to resolve a dispute through informal negotiation within sixty (60) days from the date the notice of Dispute is sent. After that sixty (60) day period and not before, you or we may commence an arbitration proceeding. You may instead litigate a dispute in small claims court if the dispute meets the requirements to be heard in small claims court, whether or not you negotiated informally first.
   • If you and Medieval Times fail to resolve a dispute by informal negotiation or in small claims court, the dispute shall be resolved by binding arbitration before a neutral arbitrator whose decision will be final except for a limited right of appeal under the U.S. Federal Arbitration Act. Arbitration will be administered by JAMS Mediation, Arbitration and ADR Services (“JAMS”) in accordance with the JAMS Streamlined Arbitration Rules and Procedures (the “JAMS Rules”). The JAMS Rules and instructions about how to initiate an arbitration are available at jamsadr.com or 1-800-352-5267. Arbitration may be conducted in person, through the submission of documents, by phone, or online. Proceedings that cannot be conducted through the submission of documents, by phone, or online, will take place in Irving, Texas, however, if circumstances prevent you from traveling to Texas, JAMS may hold an in-person hearing in your hometown area. The arbitrator may award damages to you individually as a court could, including declaratory or injunctive relief, but only to the extent required to satisfy your individual claim.
   • Applicable Law. This Dispute Resolution – Arbitration and Class Action Waiver, its subject matter, formation and enforceability will be governed by the Federal Arbitration Act as interpreted by the federal courts, and not any state law regarding arbitration. The statute of limitations laws of the State of Texas, without regard to choice or conflict of law principles, will apply to any claims brought in arbitration.
   • Arbitrator’s Powers. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of this Section 2, including but not limited to any claim that all or any part of this Section is void or voidable, whether a claim is subject to arbitration or the question of waiver by litigation conduct. However, the parties agree that any issue concerning the validity of the class action waiver below must be decided by a court, and an arbitrator does not have authority to consider the validity of the waiver. The arbitrator shall be empowered to grant whatever relief would be available to you in your individual capacity in a court under law or in equity, including public injunctive relief. The arbitrator’s award shall be written and shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
   • Class Action Waiver. The parties further agree that the arbitration shall be conducted in each party’s respective individual capacity only and not as a class action or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis. YOU AND MEDIEVAL TIMES AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER PARTY ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, NEITHER YOU NOR MEDIEVAL TIMES WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CONSUMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY.If a court or arbitrator finds this Class Action Waiver provision to be unenforceable as to a particular class or representative action, then this entire Dispute Resolution – Arbitration and Class Action Waiver Section shall be null and void as to that class or representative action, and the action may only be brought in court rather than in arbitration.
   • Small Claims Court.  Subject to the Initial Dispute Resolution Requirement, either party may bring an individual action in small claims court consistent with the jurisdictional limits that apply to that forum.
   • Severability. Except as provided in the Class Action Waiver Section above, if any competent legal authority determines any part of this Section 2 is illegal or unenforceable, then such part will be eliminated and the remainder of this Section 2 will remain in force and effect and the unenforceable part shall be deemed to be modified solely to the extent necessary to make it enforceable.
   • Survival. This Section 2 shall survive the end of this Agreement and/or your relationship with Medieval Times, including the end of any promotion or contest, opt-out of communication or other use or participation in any Medieval Times Good or Service.
3. Ticket Purchase and Entry to Castles.
   • Admission to Castles. Entry to a Medieval Times Castle requires both a valid reservation and valid admission ticket for the same Castle on the same date. Reservations and tickets are required for all guests that require a seat, general guideline utilized is ages 3 and older. Reservations are limited and subject to availability, capacity and restrictions. Certain attractions, experiences, and offerings may be modified or unavailable, limited in capacity and subject to limited availability or even closure. Availability can change until the Castle reservation is finalized. Reservations are not a guarantee of admission for a specific date or time at a specific location.  Some dates are not available for reservation. No offerings by Medieval Times are guaranteed.
   • Purchasing Tickets. Tickets are non-refundable, nontransferable, revocable, and may not be redeemed for cash. Each ticket admits one person. All prices in US Dollars with the exception of ticket purchases for the Toronto location which is stated in Canadian dollars. All sales of tickets and entitlement take place in and are consummated in the jurisdiction in which the Castle of attendance is located. Ticket orders are not accepted until confirmed with a receipt and/or confirmation number. Tickets may not be sold, exchanged, traded or otherwise exchanged for goods, services, or benefits. Tickets are not valid for special or select events or activities which are separately priced or for special events not open to the general public. Medieval Times has the right to cancel any tickets or entitlements at any time for any or no reason, and provide an applicable refund. Tickets are non-refundable unless cancelled by Medieval Times.  No refund shall be issued due to cancellation due to the misconduct of the ticket holder.  The amount paid for any ticket may not be redeemed for cash or used for any other goods or services. No credit or refund will be given for the non-use or partial use of the entitlement to which a ticket provides. Medieval Times is not responsible for lost or stolen tickets or property in or outside of the Castles. Tickets that are rescheduled by the ticket holder from their original booked date and time will be subject to a per ticket exchange fee of $5 per admission ticket, excluding tickets that are rescheduled due to a show being cancelled by Medieval Times.
   • Electronic Tickets. Tickets purchased online or electronically may not be delivered immediately, and delivery may take up to 24 hours after purchase confirmation. If you purchase a ticket electronically but did not receive it, please contact customer service at orderhelp@medievaltimes.com, 1-888-WE-JOUST (935-6878) or the ticket box office at the applicable Castle location. Ticket holders may be required to present valid ID or other documentation to retrieve tickets purchased electronically.  Medieval Times is not responsible for any loss or inconvenience caused by an electronic device error or unavailability, or the unauthorized duplication or sale of an electronic Medieval Times ticket.  Medieval Times reserves the right to refuse entry to its locations in the event an duplicate electronic ticket is presented.
   • Group Tickets. Medieval Times may allow a designated person to distribute group tickets. If you are in the group ticket distribution, the designated individual may send you an email to retrieve electronic tickets. You will be responsible for printing out and using your tickets. The group ticket purchaser may cancel ticket distribution at any time, even after the ticketholder has already retrieved the ticket, in which case ticket holder will not be able to use it to attend the event. Only the ticket purchaser is permitted to cancel a ticket purchased as part of a group ticket order.
   • Castle Admission. Admission is dependent on reservation and valid admission for the date and time of the reservation. Reservations are non-transferrable and are void if transferred or sold. Valid photo identification may be required for admission or readmission to the castle.  Admission to Medieval Times castles is not guaranteed and Medieval Times reserves the right to refuse admittance to any person or persons.
   • Features and Offerings Subject to Change/Cancellation. Medieval Times’ events, services, attractions, concessions, entertainment, and products are subject to change, closure, cancellation, discontinuance without notice for any or no reason, without liability to the Released Parties; and are not guaranteed. Reservations and admission to Castles are subject to availability, public health orders, closures, restrictions, change, and cancellation at any time.   Other restrictions may apply.
   • Third party beneficiaries. Ticket purchaser acknowledges and agrees that any individual for whom a ticket or other entitlement is purchased or for whom a reservation has been made, or who uses a ticket or reservation made by purchaser is intended to be a third-party beneficiary of that ticket or reservation made by purchaser.
   • Appearance Release. Ticket holder consents to the audio, photo, and video recording of ticket holder’s name, voice, likeness, appearance, actions, and any other personal characteristics (and those of any minor child accompanying ticket holder) (collectively, “Appearance”) at the Event. Ticket holder hereby irrevocably grants Medieval Times, its successors, assigns and licensees the right (but not the obligation) to broadcast, telecast, distribute, publicly perform and otherwise use (or allow others the right to use) Ticket holder’s Appearance, in whole or in part, in any and all media for any purpose, including advertising and promotional purposes, and ticket holder (on their own behalf and on behalf of any minor child accompanying them) hereby releases the Medieval Times from all actual and potential, known and unknown, suspected and unsuspected claims, demands, or causes of action of any kind or nature arising from the use of the Appearance.  The rights granted by ticket holder are in addition to any fair use or other rights the Medieval Times would enjoy in the Appearance as a member of the general public even if these terms were not in place. Ticket holder acknowledges that ticket holder will receive no payment in connection with the Appearance or the rights ticket holder is granting.
4. Assumption of the Risk and Waiver.
   • General Assumption of the Risk. Ticket holder voluntarily assumes all risks, hazards and dangers incident to attendance at a Castle and participation in an event and related events, including the risk of personal injury (including death), the risk of exposure to communicable diseases, viruses, bacteria or illnesses or the causes thereof, sickness, or lost, stolen or damaged property, whether occurring before, during, or after the event, however caused.
   • Covid-19 Acknowledgement. Ticket holder expressly acknowledges that the novel coronavirus that causes COVID-19 as well as other viruses may be present in any environment, including at the Castles.  Ticket holders to Medieval Times castles acknowledge that, while Medieval Times has taken reasonable measures to mitigate the potential transmittal of, and exposure to, such viruses between attendees and staff, exposure to such viruses is a risk that is inherent in attending the event and one that cannot be eliminated by Medieval Times.  As such, ticket holder expressly acknowledges and agrees that it is ultimately the ticket holder’s decision to attend an event notwithstanding that risk and that ticket holder is responsible for mitigating ticket holder’s own risk of exposure to such viruses.  Ticket holder agrees that the Released Parties shall not have any liability in the event that ticket holder contracts a virus while attending an event or visiting a castle, and ticket holder expressly waives ticket holder’s right to bring such a claim.
   • Waiver. ACKNOWLEDGING SECTION 22 AND 23, ABOVE, ACCORDINGLY, TICKET HOLDER ON BEHALF OF HIM OR HER SELF AND HIS OR HER ASSIGNS, HEIRS, DEVISEES AND ESTATE, HEREBY UNCONDITIONALLY AND FOREVER RELEASES THE RELEASED PARTIES FROM ANY AND ALL CLAIMS UNDER ANY THEORY OF LIABILITY (E.G., CONTRACT, WARRANTY OR TORT INCLUDING ACTIVE OR PASSIVE NEGLIGENCE OR OTHER TORTIOUS CONDUCT, STRICT LIABILITY, PRODUCT LIABILITY OR ANY OTHER THEORY), JUDGMENTS, COSTS, DAMAGES, LOSSES, EXPENSES AND LIABILITIES, INCLUDING WITHOUT LIMITATION ANY DEATH, PERSONAL INJURY OR PROPERTY DAMAGE THAT HOLDER MAY SUFFER FROM BEING EXPOSED TO ANY TYPE OF RISKS DESCRIBED IN SECTION 4.1 AND 4.2, ABOVE, IN THE COURSE OF OR OTHERWISE AS A RESULT OF ATTENDING AN EVENT OR VISITING A MEDIEVAL TIMES CASTLE.
   • California Civil Code Section 1542 Waiver. Ticket holder acknowledges and agrees that ticket holder is familiar with, understands, and does waive any rights and benefits from the provisions of Section 1542 of the California Civil Code, and any similar provisions of other jurisdictions, which provides that:

A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.

5. Text Messages, Notifications, and Telephone Calls.
   • By agreeing to these Terms, you understand that by providing your wireless telephone number(s) now or in the future, you consent to being contacted at those numbers or addresses using prerecorded artificial voice messages and/or automatic telephone dial devices. You understand and agree that providing your wireless telephone number and consenting to receive calls or texts at that number is not a condition of purchase. You also consent to receiving emails to any email address(es) you provide. You further understand and agree that these communications may contain your non-public information. You explicitly confirm that this consent covers the use of these contact methods to call or send text messages to the wireless telephone number(s) and to send text or email messages to the email address(es) you provide, for which you may incur a charge. You can control permission for calls or texts by contacting corpinfo@medievaltimes.com.
   • When you opt-in to Medieval Times alerts by providing your number or asking us to contact you via text message Medieval Times will send you a message to confirm your signup. The frequency of the Medieval Times alerts varies and is dependent on your requests and the related products and services from Medieval Times. Medieval Times uses this service to communicate with you and to send you notifications about our products and services including appointments or reminders you have requested.
   • You may cancel at any time. Just text “STOP” in response to the message from your mobile phone number and Medieval Times will send you a final message confirming your choice. If you text “HELP” we will provide instructions on our service and how to unsubscribe.  Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent or received. Texting “STOP” will only control for that specific number and for this specific service. If you have other concerns, feedback, or want to exercise other rights you have under the law, such as certain other opt-out rights please email corpinfo@medievaltimes.com.
6. You agree to defend, indemnify, and hold harmless Medieval Times and its affiliates, successors and assigns, and its and their directors, officers, employees, agents, co-branders or other partners from and against any and all allegations, claims, demands, actions, causes of action, proceedings (whether threatened or pending), orders, damages, losses, liabilities, costs and expenses, including reasonable attorney’s fees and other legal expenses, and judgments of any kind of nature, incurred by Medieval Times arising out of or relating to your use of the Site and/or Services, your violation of these Medieval Times Terms, or your violation of any rights of another.
7. Limitation of Liability.
   • No Consequential or Indirect Damages.EXCEPT AS OTHERWISE PROVIDED BY APPLICABLE LAW, IN NO EVENT SHALL MEDIEVAL TIMES OR ANY OF ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, EMPLOYEES, LICENSORS AND PARTNERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES ARISING OUT OF, RELATING TO, OR IN CONNECTION WITH THESE MEDIEVAL TIMES TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE; (B) WHETHER OR NOT A PROPOSED DEFENDANT WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.
   • Maximum Liability.EXCEPT AS OTHERWISE PROVIDED BY APPLICABLE LAW, IN NO EVENT SHALL MEDIEVAL TIMES OR ANY OF ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, EMPLOYEES, LICENSORS AND PARTNERS AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS THESE MEDIEVAL TIMES TERMS, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED THE TOTAL OF THE AMOUNTS YOU PAID TO MEDIEVAL TIMES PURSUANT TO THESE MEDIEVAL TIMES TERMS. This extends to your downloading of any materials, data, text, images, video or audio from this Site, including but not limited to any issues caused by viruses, bugs, or any computer system, phone line, hardware, software or program malfunctions, or any other errors, failures or delays in computer transmissions or network connections. In the event of any problem with this Site, you agree that your sole remedy is to cease using the Site.
8. Force Majeure. Medieval Times will not be liable or responsible to you, nor be deemed to have defaulted or breached these Medieval Times Terms, and you will not be liable or responsible to Medieval Times, nor be deemed to have defaulted or breached these Medieval Times Terms (except for your failure to meet your payment obligations), for any failure or delay in performance under these Medieval Times Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our or your reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.
9. If any competent legal authority determines any part of these Medieval Times Terms is illegal or unenforceable, then such part will be eliminated and the remainder of these Medieval Times Terms will remain in force and effect and the unenforceable part shall be deemed to be modified solely to the extent necessary to make it enforceable.
10. Medieval Times may permanently terminate or temporarily suspend all or part of your access and rights to the Medieval Times Services at any time without notice to You.
11. Updates to the Terms and Conditions. Medieval Times may modify these terms and conditions at any time with or without notice to You. Your continued use of the Site and/or Services will be deemed as acceptance of any such new terms and conditions.
12. Choice of Law. These Medieval Times Terms, its subject matter and its formation, and any related non-contractual disputes or claims, are governed by the laws of Texas, U.S.A., without regard to choice or conflict of law principles of any jurisdiction, except as otherwise provided in the Arbitration Agreement or the supplemental terms applicable to your region or a specific product or service. This Choice of Law provision applies only to the interpretation of these Medieval Times Terms and is not intended to create any other substantive right to non-Texans to assert claims under Texas law or bring claims in Texas courts whether that be by statute, common law, or otherwise. These provisions, and except as otherwise provided in the Arbitration Agreement, are only intended to specify the use of Texas law to interpret these Medieval Times Terms, and these provisions shall not be interpreted as generally extending Texas law to you if you do not otherwise reside in Texas.
13. Medieval Times’s Intellectual Property.
    • Medieval Times is the owner or the licensee of the Site, including the source code, and Medieval Times App, all content of the Site, and all the material published on the Site, as well any newsletter, updates, emails, and/or social media or informational updates and/or postings (collectively “Content”). Medieval Times owns or licenses various trademarks, graphics, logos, designs, page headers, button icons, scripts and service names.  You acknowledge and agree that Medieval Times’s (i) patents, copyrights, trademarks, service marks, trade secrets, Content and other intellectual property (collectively, “Intellectual Property”) are solely Medieval Times’s property, and (ii) nothing in these Terms shall confer in you any right of ownership or license rights in our Intellectual Property or the Intellectual Property of Medieval Times’s licensors or suppliers. In addition, you shall not now or in the future contest the validity of our Intellectual Property. Without limiting the previous sentence, the Services, including without limitation all text, graphics, logos, buttons, icons, images, audio clips, and computer programs, are the property of Medieval Times or its licensors or suppliers, and are protected by U.S. and international copyright, trademark and other laws, regulations or treaties. The compilation (meaning the collection, arrangement, and assembly) of all Content associated with the Services is the exclusive property of Medieval Times and protected by U.S. and international copyright law. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content through our Services is strictly prohibited.
    • Subject to your compliance with these Medieval Times Terms, Medieval Times grants you a personal, non-exclusive, non-transferable, revocable, limited license to use the Sites and the Services solely for your personal or internal use and subject to the condition that you do not (and do not allow any third party to) copy, modify, create a derivative work from, reverse engineer, reverse assemble, or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in, or otherwise transfer any right in or access to the Sites, the Services, or any other content available via the Sites or the Services. All rights not expressly granted to you in these Medieval Times Terms are reserved and retained by Medieval Times.
14. Third-Party Links. The Site may contain hyperlinks (“links”) to web sites operated by persons or entities other than Medieval Times (“third-party Web Sites”) or to co-branded web sites operated by a third party, including affiliates (“co-branded web sites”). We provide such links for your reference and convenience only. A link from Medieval Times to a third-party web site does not imply or mean that we endorse the content on that third-party or co-branded web site or the operator or operations of that web site. You are solely responsible for determining the extent to which you use any content at any third party or co-branded web sites to which you might link from the Site. MEDIEVAL TIMES IS NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGES INCURRED AS A RESULT OF ANY DEALINGS WITH ANY THIRD-PARTY WEB SITE OR CO-BRANDED WEB SITE, ANY MERCHANT OR OPERATOR OF A THIRD-PARTY WEB SITE OR CO-BRANDED WEB SITE, OR ANY OTHER PERSON WITH WHOM YOU ENGAGE IN ANY TRANSACTION.

In addition, portions of the Site may be electronically hosted by other third-party service providers. Medieval Times has, unless explicitly indicated otherwise, no control over the content or functionality of those sites and resources. Medieval Times does not endorse, guarantee, or make any representations or warranties regarding any other website, content, or materials or information accessible from any other website.

15. Sweepstakes, Promotions, and Contests. Sweepstakes, contests and other similar promotions that you enter on a Medieval Times Site a or in connection with Medieval Times (“Promotions”) may be subject to official rules and/or conditions that are supplemental to these Terms, and which may provide details governing the Promotion such as eligibility requirements, entry instructions, deadlines, prize information and restrictions. Please review all applicable rules, terms, and requirements prior to entering into any Promotion. In the event Promotion’s official rules and/or conditions conflict with these Terms, the provisions contained in the official rules and/or conditions govern and control the Promotion.
16. Children’s Online Privacy Protection Act. The Site is not designed or intended to collect information from children under the age of 13. Medieval Times does not knowingly collect or maintain any information from children under the age of 13. The Site is not designed with the purpose of attracting any person under age 13. To respect the privacy of children and to comply with the Children’s Online Privacy Protection Act, if you are under the age of 14, you should only use the Site with the involvement of a parent or guardian.
17. No Warranties. THE SITE IS PRESENTED “AS IS” AND NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ARE MADE REGARDING THE CONTENT OF THE SITE OR ANY MATERIALS PUBLISHED ON THE SITE. Specifically, without limitation, Medieval Times does not warrant that you will be able to use the Site or that any portion of this Site will be free of viruses, Trojan horses, or other technical defects. In addition, it is your responsibility to check that the Site’s content is accurate and/or complete. The Site may be updated from time to time and may change its content at any time. Although Medieval Times makes reasonable efforts to update the information on the Site, it makes no representations, warranties or guarantees, whether express or implied, that the Content is accurate, complete or up-to-date.
18. Local Regulatory Restrictions. The Site is not directed at any person in any jurisdiction where (by reason of nationality, residence or otherwise) the access to or availability of the Site is prohibited or which would be subject to any restriction, including registration or other requirements within such jurisdiction. Medieval Times reserves the right to limit access to the Site to any such persons. Persons who access the Site do so on their own initiative and are responsible for compliance with applicable law. If in doubt, you should seek independent legal advice.
19. Accessing and Using the Site. It is not guaranteed that the Site, or any content on it, will always be available or be uninterrupted. Access to the Site is permitted on a temporary “as is” basis. All or any part of the Site, without notice, may be suspended, withdrawn, discontinued, removed or changed. Medieval Times will not be liable to you if for any reason the Site (or any portion thereof) is unavailable (temporarily or permanently) at any time or for any period. You are responsible for making all arrangements necessary for you to have access to the Site. You are also responsible for ensuring that all persons to whom you provide access to the Site are made fully aware of these Medieval Times Terms and other applicable terms and conditions, and that they comply fully with them. You may only use the Site for lawful purposes.
20. Considerations for Non U.S. Customers. Medieval Times’s headquarters are located in the United States, and the Site is based in the United States. Please be aware that information you provide to us, or that we obtain as a result of your use of the Site, may be processed and transferred to the United States and be subject to United States law. The privacy and data protection laws in the United States may not be equivalent to such laws in your country of residence. By using the Site, or by providing us with your information, you consent to this collection, transfer, storage, and processing of information to and in the United States.

Released Parties: For purposes of these Terms, the “Released Parties” shall be Medieval Times USA, Inc.; Medieval Times Entertainment, Inc.; Medieval Times Dinner and Tournament (Toronto), Inc.; Medieval Times Georgia, Inc.; Medieval Times Maryland, Inc.; and their respective parents, subsidiary, and other affiliated or related companies, and all officers, directors, employees, shareholders, members, agents, contractors, sub-contractors, representatives, successors, assigns, insurers, and volunteers of each of the foregoing entities.