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Medieval Times Privacy Policy
Medieval Times Entertainment respects your privacy as you visit our website. This privacy policy explains how we treat information that we may collect and receive about you on our website.
Information That We Collect
We collect only the personal information that you voluntarily provide to us. This may include your name, email address and phone number. You may provide us with this information when you send questions or comments through our website or when you opt in to receive information and offers from us. We may use this information to improve our services, to contact you, or to conduct internal research. You are otherwise anonymous to us, so provide us only with the information you want us to collect.
Children are very important to us, but we do not ask for or collect personal information from children under age 13 on our website. The features on our website do not require a child to provide us with any personal information.
If you order tickets on our website, you will provide us with your name, address, phone number, e-mail address, and credit card information. We will use this information only to fulfill your order and to email you your tickets. We comply with the current Visa Cardholder Information Security Program and the PCI Security Standard protocols to protect credit card information that you provide to us.
If you send questions or comments about one of our castles, we will send them to that castle and ask that they respond to you. If you provide us with positive comments about your Medieval Times experience, and we use your comment on our website, we will attribute the comment to you using only your first name.
We also collect non-personally identifiable information about the usage of our website. We use a third party to track and analyze that data, and use the results to improve the quality of our website.
Information That We Share
We limit access to your personal information to those who need to know that information in order to do their jobs helping us fulfill our orders, assisting with our promotions, and providing us with website technical assistance. These individuals use that information only to perform that function and not for any other purpose. We do not disclose, sell or transfer your personal information to anyone else without your specific permission.
We will release your personal information to 1) respond to subpoenas, court orders, or other valid legal process; 2) protect the integrity of our site; 3) establish or exercise our legal rights or defend against legal claims; or 4) investigate, prevent or take action against illegal activities, public safety issue or suspected fraud.
Cookies
We do not use cookies, clear gifs, or any other small files that identify you as a unique user, when you use our website.
Links
We may display links to websites that we do not own or control. If you decide to visit those websites, you should read their privacy policies. We do not ensure the security of your personal information if you visit those websites. We may record the frequency of clicks on links on our website and use this information to improve our website and promotions.
Controlling Your Information
If you wish to know about, correct or change any of the personal information that we have from you, please contact us at privacypolicy@medievaltimes.com or our postal address listed below. We will try to quickly respond to your inquiry or request.
If you want us to remove your name from our email lists (collected online or through one of our castles), please contact us at privacypolicy@medievaltimes.com or at our postal address, or simply reply to us that you want your name removed when you receive an email from us. We will work to get your name removed as soon as possible and will retain your email address on a suppression list to help us avoid contacting you again.
Changes to Our Privacy Policy
Our Privacy Policy was last updated on March 18, 2008. We may change it in the future. When we do, we will post the new Privacy Policy here. Changes in the Privacy Policy will apply only to information that we collect after the Privacy Policy is changed.
Questions?
If you have questions about our Privacy Policy, contact us at privacypolicy@medievaltimes.com, or write us at:
Medieval Times Entertainment
Privacy Policy Issues
6363 North Hwy 161 Suite 400
Irving, TX 76038
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